Three major measures to help epidemic prevention and control Yipu Yida people are in action

武汉加油!

Dear Yipu Yida customer:

Hello and Happy New Year! First of all, I would like to express my thanks to the medical staff, government staff and volunteers who are fighting on the front line for their hard work. It is precisely because of your protection that we will have peace. After the outbreak of the epidemic, the company actively responded to the national decision-making and deployment, put the safety of employees' lives in the first place internally, and made every effort to serve customers through multiple channels externally. Now is a critical period in the fight against the epidemic. The country and the people are heart-to-heart, I believe that all difficulties are temporary, and we will eventually win the fight against the epidemic!

During this critical period of epidemic prevention, Yipu Yi-Date has launched three major measures to help prevent and control the epidemic:

1. Do a good job in service: 7*24 hours, timely response to your service needs

You can provide feedback in the following ways:

Instrument sales: 135 8510 4759 QQ: 2850336301

Purchase of consumables: 135 8510 3352 13585102157 QQ: 2850336309

Fault feedback: 138 0516 4856

During the epidemic, after-sales problems such as installation and troubleshooting will be solved by telephone and video as much as possible. Depending on the progress of the epidemic and the actual situation of customers, on the premise of ensuring the safety of personnel and complying with local government policies, prudently dispatching staff to the scene to deal with problems.

2. Care policy: the warranty period is extended by 60 days

For all users nationwide who purchased Yipu Yida water purifier before January 24, 2020, if the warranty period has not expired, the warranty period will be extended for 60 days.

3. Free policy: enjoy free maintenance and maintenance services

For users of water purifiers in all government departments in Hubei, they will enjoy free maintenance and maintenance services in 2020.

During the epidemic, due to logistics reasons, the delivery of the goods may be delayed a little more than before, please understand.

Nanjing Yipu Yida Technology Development Co., Ltd.

 February 2, 2020